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T&C's

BOOKING

When booking your consultation please check you have chosen the right time zone.  I am in the UK so I may be working at different times than you expect.

CANCELLATIONS

Please give 24 hours’ notice of cancellation of your consultation.  I have a waiting list for last minute consultations so please give me as much notice as possible to enable me to rebook the slot.

Cancellations with less than 24 hours will be charged at full price.

PAYMENT

I will send an invoice through to you before the consultation.  You can choose to pay by bank transfer, Pay Pal or Square. Your invoice will need to be settled within 24 hours of the consultation or risk incurring charges.

CONSULTATION

The Consultation will take place at the time indicated.  If you arrive late, the meeting will still need to finish at the designated time so I am ready for my next client.  You will be charged the full consultation rate.

For video consultation I will send you a link to join the video meeting.  If for any reason it does not work, we will find another way to communicate.  Please check your emails before your consultation is about to begin.

I might ask for more information or photographs which we can discuss this during your consultation. This will help me find the right remedy.

CONTACT IN BETWEEN CONSULTATIONS

This will be discussed at your consultation.  I might ask for email updates in-between consultations if needed. When you book a consultation with me, I will add your email address to my own client list so that I can contact you about your consultations, about news and courses, and about learning more about homeopathy. You can unsubscribe from this list at any time.

TECHNOLOGY

I use Zoom, WhatsApp and Messenger for video calls and email and telephone calls.  I use email for communication in between consultations. I will take every reasonable precaution possible to ensure the privacy of your information but it cannot be guaranteed across these technologies.

PHARMACY

I will send you a prescription for your remedies after our consultation.  I will also send you a contact of where to purchase them.  You can purchase the remedies from other sources if you have them.

FIRST AID PRESCRIBING

We will discuss taking other remedies during your treatment.  First aid consultations (Acute) can be booked with me in between consultations if you have acute symptoms, you need help with.

HOMEOPATHY ALONGSIDE MAINSTREAM HEALTHCARE

Homeopathy works well alongside mainstream healthcare programs and medications. I will not ask you to come off medications during your treatment.  You must discuss this with your doctor, if you wish to. If you feel sufficient improvement during homeopathic treatment to alter your medications then I may suggest you have additional health checks to ascertain if this is advisable including a discussion with your prescribing doctor.

EMERGENCY SERVICES

I cannot provide an emergency service.  If you need emergency care, please contact the emergency services.

WORKING WITHIN UK LEGISLATION AND THE HOMEOPATHIC CODE OF ETHICS

I am registered with Homeopathy International and abide by the Homeopathic Code of Ethics and UK Legislation, including Safeguarding of adults and children, where I reside and my business operates from.  I would only share confidential information if I have your consent to the disclosure or in your best interests, as my patient, in the best interests of the public or if required to by law.

Your consent to disclosure of personal information is not necessary when there is a requirement by law or if it is in the public interest. However, I would ask for your consent to disclose information for your protection unless it is not safe, appropriate or practicable to do so, or the information is required by law.

I would consider any reasons given for refusal and honour your rights, autonomy and privacy wherever possible within the confines of UK legislation and the Homeopathic Code of Ethics.

HEALTH NOTES

I am required by law to keep your consultation notes for 7 years. I would only share confidential information if I have your consent to the disclosure or in your best interests, as my patient, in the best interests of the public or if required to by law.

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